Message Hub

One Inbox for
Every Reply.

Message Hub is the TikTok Shop affiliate Message Center inside Hubfluence. Reply to creators, generate an editable AI draft, and drop a product card so they can view your shop, add to showcase, or request a sample.

Editable AI draftsProduct cards inlineAuto Responder built in
Message Hubunified
Search creators
@ava.lumen231K followers · Glow CoTikTok DM

Hey Ava, loved your recent serum video. We make something in that lane and would love to send you a sample.

Can you send a sample? I'd love to try the serum.

You shared a product
Glow serum20% commissionProduct
View shopRequest sampleAdd to showcase
Reply to @ava.lumen...
One place for replies

One inbox for every
TikTok Shop reply.

Most teams juggle the TikTok affiliate inbox across every shop and account they run. Message Hub pulls all of them into a single thread per creator, so a conversation reads start to finish in one place.

Unified inbox

Every TikTok Shop affiliate message across all your connected accounts in one place, threaded per creator, so nothing gets lost.

AI drafts and product cards

Generate an editable reply draft in a click, then drop a product card so a creator can view your shop, add to showcase, or request a sample.

Built for teams

Assign threads, leave internal notes, and hand off between teammates without losing the creator's history.

How the inbox works

From scattered replies
to one clean queue.

Message Hub merges every shop's affiliate inbox, drafts replies you can edit, shares product cards, and lets the Auto Responder clear the repeats. Scroll to walk it.

Every shop, one thread.

Affiliate messages from every TikTok Shop and account you run land in the same per-creator thread, so you stop switching logins to piece a conversation together.

Message Hub · One thread per creatormerged
Shops2
Unread6
Open18
@ava.lumenCan you send a sample?Glow Co1
@noor.beautySounds great, how does the collab work?Derma Shop2
@aira.coYes, how do I get a sample?Glow Co3
@lia.glowcoGot the package, filming soon.Derma Shop

Affiliate messages from every TikTok Shop you run merge into one thread per creator, with unread counts front and center.

Draft with AI, share a product.

Generate an editable reply draft in a click, tweak it, then drop a product card so the creator can view your shop, add to showcase, or request a sample.

@ava.lumen · TikTok DM

Can you send a sample? I'd love to try the serum.

Glow serum20% commissionProduct
View shopRequest sampleAdd to showcase
AI draft · editableTweak before you send

Let the agent clear the repeats.

The Auto Responder handles the repetitive FAQ replies right inside the hub, and the dashboard shows reply rate, response time, and what still needs you.

Auto Responder · In the hublive
Reply rate92%+8% MoM
Auto-handled63%+11% MoM
Median reply2m-38%
Response time, last 14 daysFaster
What's the commission?@dana.wrenAuto-replied
How do I get a sample?@mara.setterAuto-replied
@ava.lumen wants a retainerNeeds you

The agent clears the repeat questions, so you only open the threads that truly need a human.

Work it as a team.

Assign threads to teammates, leave internal notes, and hand off a creator mid-conversation without losing any of the history.

@bree.skintok · Teamassigned
@bree.skintok$9.6K lifetime GMVTop performer
SMAssigned to Sam, retainer deskOwner
Internal note

Offer the monthly retainer, she asked twice. Loop me in before terms.

Assign threads, leave internal notes, and hand off between teammates without losing the creator's history.

Live in minutes

Connect your shops, clear the queue.

Connect your TikTok Shops, then work every creator reply from one inbox.

01

Connect your TikTok Shops.

Link every TikTok Shop and affiliate account you run, and all historical and incoming creator messages appear in one inbox.

02

Turn on Auto Responder.

Let the agent handle the repetitive FAQ replies, so the queue only surfaces the threads that need a human.

03

Reply and hand off.

Draft with AI, share a product card, assign threads to teammates, and leave notes when a hand-off is needed.

FAQ

Message Hub
questions, answered.

The TikTok Shop affiliate Message Center for every shop and account you run. Every creator reply lands in the same per-creator thread, so you never switch logins to piece a conversation together. Creator email replies live in the separate Email Hub.

Yes. The Auto Responder handles repetitive FAQ replies inside Message Hub. You see only the threads that actually need a human.

Yes. Assign threads, leave internal notes, and hand off between team members without losing context.

Each thread carries the creator's current list, sample status, lifetime GMV, and prior touches inline, so you reply with the full picture instead of opening another tool.

Included in every plan

See the inbox on real
creator conversations.

Book a walkthrough and we will connect your TikTok Shops, then show how AI drafts, product cards, and the Auto Responder compress your reply time. No deck.

Editable AI drafts
Product cards inline
Auto Responder built in
Team assignment and notes
InboxAll shops
DraftsEditable AI
ProductInline cards
RepeatsAuto-cleared
@ava.lumenCan you send a sample?TikTok DM
@noor.beautyHow does the collab work?Derma Shop
Reply once, in context