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Security at Hubfluence

Last updated: November 5, 2026

Brands and agencies trust Hubfluence with their TikTok Shop, their creator relationships, and their sales data. This page explains how we protect that access, how we keep your shop in good standing with TikTok, and what control you keep over your data.

Official TikTok Shop Partner access

Hubfluence is an Official TikTok Shop Partner, and our app is listed on the TikTok Shop App Store. You connect your shop by authorizing the Hubfluence app through TikTok Shop, so we never ask for your TikTok Shop password.

  • Scoped access: Hubfluence reads only the shop, product, order, and affiliate data you authorize when you connect.
  • Your call to revoke: you can disconnect your shop at any time, and Hubfluence loses access to new shop data from that point.

Outreach that protects your seller account

Since October 2026, TikTok Shop sets weekly outreach limits per creator level. Automation that ignores those limits puts a seller account at risk, so Hubfluence is built around them.

  • Hubfluence shows each shop's remaining weekly invites per creator level, pulled directly from Seller Center, and paces sending against them.
  • Invites are tracked per creator level and paced across the week, so one level hitting its ceiling never stops the others.
  • Sending stops cleanly at each weekly ceiling and resumes at TikTok's Sunday reset.
  • Follow-ups stop the moment a creator replies, so nobody gets messaged after they answer.

Read the full breakdown in our guide to TikTok Shop outreach message limits.

Sign-in and team access

  • Google sign-in: sign in with your Google account so access follows your company identity.
  • Two-factor authentication: add a second step at sign-in so a leaked password alone cannot open your workspace.
  • Team roles and permissions: give each teammate, contractor, or virtual assistant only the access their job needs.
  • Separate client workspaces: agencies run each client shop in its own workspace, so one client's creators, sequences, and data stay apart from another's.

How we protect your data

  • Encryption in transit with TLS on every connection.
  • Encryption of sensitive data at rest.
  • Access controls and authentication on the systems that store your data.
  • Regular security reviews and vulnerability assessments.

Your data stays yours

  • We do not sell your personal information.
  • Your sequences, message templates, Smart Lists, and shop data are used to run your account. We share data only with the service providers that help us operate Hubfluence, with TikTok as needed to provide the service, or when the law requires it.
  • When you delete your account, we delete or anonymize your personal information within 90 days, except where the law requires us to keep it.
  • You can ask for a copy of your data, a correction, or deletion at any time by emailing [email protected].

Creator payouts

Contest and leaderboard prizes are paid out through Stripe or PayPal, so payment details are handled by those processors rather than typed into a spreadsheet or a DM.

Report a security issue

If you believe you have found a security vulnerability in Hubfluence, email [email protected] with "Security report" in the subject line and the steps to reproduce it. Please give us a reasonable chance to fix the issue before you share it publicly.

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