Two agents, one operating layer
Each agent does one job extremely well. Turn them on, set the rules, reclaim your week.
| Agent | What it does | Best for |
|---|---|---|
| Auto Responder | Answers creator DMs and emails using a customizable FAQ knowledge base in your brand voice. | Brands fielding 100+ creator replies a week on rates, samples, content guidelines, and payment. |
| AI Sample Approval | Approves or declines TikTok Shop sample requests against rules you set: follower minimums, niche fit, GMV, region. | Brands receiving high volumes of sample requests and burning time on manual triage. |
Auto Responder
Creators ask the same five questions every day: rates, retainers, content guidelines, commission terms, payouts. The Auto Responder answers them instantly, in your voice.
- Pre-built FAQ templates plus your own custom answers.
- Smart matching across phrasing variations.
- Replies 24/7, even when you're offline.
- Consistent answers regardless of which team member set them up.
Talk to us
Want to see both agents on a real shop?
We'll walk through the Auto Responder FAQs and the AI Sample Approval rules on live TikTok Shop data. No deck.
AI Sample Approval
An AI agent that approves or declines sample requests on your behalf. Set the rules once, let the agent process every incoming TikTok Shop request.
- Auto-approve creators that meet your rules.
- Auto-decline obvious mismatches.
- Custom criteria: followers, niche, GMV, region.
- Full audit trail of every decision the agent made.
How to get started
- Turn on the Auto Responder. Load FAQ templates and edit them in your brand voice.
- Turn on AI Sample Approval. Set follower minimums, niche fit, and region rules.
- Let the agents run for a week.
- Review the audit trail. Tune rules and FAQs based on what you'd have done differently.
- Add new FAQs and tighten approval rules as the program scales.
